IT Support & Data Backup

Our IT support services include automated backup systems that run in the background to protect data without disrupting daily operations. Accidental deletion, cyber threats, and hardware failure can all put important files at risk, but secure backups keep everything intact and accessible. With encrypted, cloud-based solutions, your business has a reliable way to shield information and stay prepared for any scenario.

Here’s why cloud-based backups matter:

• Security You Can Trust: Encrypted backups keep sensitive machine data locked away from unauthorised access and reduce the risk of breaches or leaks.
• Reliable Recovery: If a system failure or cyberattack occurs, cloud storage ensures rapid restoration, so production keeps moving without major downtime.
• Less Reliance on Hardware: Unlike physical backups that can fail or become outdated, cloud-based solutions provide a more dependable way to store and retrieve critical configurations and applications.
• Always Up to Date: Automated, real-time backups ensure that every adjustment, software update, and operational change—big or small—is preserved without manual intervention.
• Scales with Demand: Whether expanding production or managing fluctuating workloads, our business IT support solutions keep your systems protected at every stage.

Disaster Recovery Planning

A well-planned disaster recovery strategy keeps your business running when the unexpected happens. Our approach focuses on minimising downtime, protecting critical systems, and ensuring smooth recovery from cyber incidents, hardware failures, or natural disasters. Unlike other IT support companies, our proactive approach includes backup solutions and recovery planning tailored for production-critical machines.

Key elements of a strong disaster recovery plan include:

• Risk Management: Identifying potential threats to machines and their control systems helps prevent disruptions that can lead to revenue loss. We assess vulnerabilities, including electrical data risks, and strengthen weak points before they become problems.
• Clear Recovery Objectives: Defining acceptable downtime and data loss limits ensures your recovery plan aligns with your business needs, so operations can resume as quickly as possible.
• Automated Backup and Restoration: Real-time, cloud-based backups mean essential machine settings, configurations, and operational data can be restored instantly to keep production on track.
• Backup Infrastructure: Backup servers and failover systems provide a much-needed safety net to ensure that even if primary systems go down, there’s always a fallback to keep essential operations running.
• Regular Testing and Updates: A recovery plan is only effective if it works when needed. That’s why we constantly refine our strategies to keep critical IT support services responsive and reliable for large-scale machinery.

Why Choose Australian Graphic Servicing?

Australian Graphic Servicing (AGS) delivers reliable IT support backed by deep technical expertise, making sure your systems stay operational when it matters most. Unlike other IT support companies, we take a proactive approach to prevent issues before they impact operations—especially when it comes to large-scale machinery essential to production.

We work with you to reduce downtime, protect your data, and get everything back up and running fast if something goes wrong. By understanding your businesses and its challenges, we create IT support services that aren’t just effective today but set you up for long-term success.

Beyond IT support and data backup, we also assist with compliance in hazardous areas to ensure businesses meet safety and operational standards. We source and supply spare parts for critical IT and machinery systems, and our equipment services cover installation, maintenance, and ongoing technical support to keep your infrastructure performing at its best.