Australian Graphic Supplies Pty Ltd is committed
to delivering the highest levels of service throughout the entire
purchase cycle to its customers. At AGS, we believe service starts
from enquiry through to aftermarket sales and service.
CUSTOMER SERVICE AND ORDER FULFILMENT
AGS is driven by a strong Customer Service
culture. Our experienced Customer Service Representatives provide
the valuable link between the customer and AGS the Company. From
product selection to meeting delivery deadlines, our team ensures
that every aspect of the AGS experience is the best possible.
AGS Customer Service Representatives can be
contacted during business hours on 1300 132 677 or via the Contact Us page on
AGS provides distribution services throughout
Australia, with Distribution Centres in Brisbane, Sydney and
Melbourne. Timely and accurate order fulfilment capabilities is a
key focuses at AGS and performance is measured on a daily and
weekly basis to ensure the best customer outcome. AGS continually
reviews the performance of its courier transport companies taking
the position that they are an extension of AGS in the order
fulfilment cycle, and we have assembled a variety of companies to
ensure the best delivery capabilities for the breadth of products
which include inks, print equipment, sensitive medias.
AGS Technical Services is an integral division of
AGS. With one of the largest teams of engineers and Applications
Specialists in the industry, top quality service and support is
delivered through-out Australia.
AGS Technical Services team has over 50 years of
combined field expertise, minimising equipment downtime and
ensuring optimal machine performance. The AGS Technical Services
team is a valuable asset to any signage and printing business. AGS
currently support the customer base that utilises HP Latex, Mimaki,
Matan, Roland and Mutoh.
The AGS Technical Services Team can be contacted
on 1300 554 742 or via email.
ACCOUNT MANAGEMENT TEAM
AGS provides a personalised Account Management
service, maximising and engaging in the overall customer
experience. The AGS Account Management team is one of the most
experienced in the country. With a wealth of knowledge arising from
over 185 years of practical experience, including signage
application, signage business owners, industry veterans and
application specialists, the AGS Account Management team will give
you the right product, service or application advice for the
The AGS Accounts Receivable Department employs a
disciplined business structure, delivering industry leading
collection services and solutions, working with and for both AGS
and its' customers.
The AGS Accounts Payable Department has
established strong business relationships with some of the worlds'
largest suppliers and manufacturers within the visual and signage