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Australian Graphic Supplies Pty Ltd is committed to delivering the highest levels of service throughout the entire purchase cycle to its customers. At AGS, we believe service starts from enquiry through to aftermarket sales and service.


CUSTOMER SERVICE AND ORDER FULFILMENT TEAM

AGS is driven by a strong Customer Service culture. Our experienced Customer Service Representatives provide the valuable link between the customer and AGS the Company. From product selection to meeting delivery deadlines, our team ensures that every aspect of the AGS experience is the best possible.

AGS Customer Service Representatives can be contacted during business hours on 1300 132 677 or via the Contact Us page on our website.

 

DISTRIBUTION

AGS provides distribution services throughout Australia, with Distribution Centres in Brisbane, Sydney and Melbourne. Timely and accurate order fulfilment capabilities is a key focuses at AGS and performance is measured on a daily and weekly basis to ensure the best customer outcome. AGS continually reviews the performance of its courier transport companies taking the position that they are an extension of AGS in the order fulfilment cycle, and we have assembled a variety of companies to ensure the best delivery capabilities for the breadth of products which include inks, print equipment, sensitive medias.

 

TECHNICAL SERVICES

AGS Technical Services is an integral division of AGS. With one of the largest teams of engineers and Applications Specialists in the industry, top quality service and support is delivered through-out Australia.

AGS Technical Services team has over 50 years of combined field expertise, minimising equipment downtime and ensuring optimal machine performance. The AGS Technical Services team is a valuable asset to any signage and printing business. AGS currently support the customer base that utilises HP Latex, Mimaki, Matan, Roland and Mutoh.

The AGS Technical Services Team can be contacted on 1300 554 742 or via email.

 

ACCOUNT MANAGEMENT TEAM

AGS provides a personalised Account Management service, maximising and engaging in the overall customer experience. The AGS Account Management team is one of the most experienced in the country. With a wealth of knowledge arising from over 185 years of practical experience, including signage application, signage business owners, industry veterans and application specialists, the AGS Account Management team will give you the right product, service or application advice for the job.

 

ACCOUNTS RECEIVABLE

The AGS Accounts Receivable Department employs a disciplined business structure, delivering industry leading collection services and solutions, working with and for both AGS and its' customers.

 

ACCOUNTS PAYABLE

The AGS Accounts Payable Department has established strong business relationships with some of the worlds' largest suppliers and manufacturers within the visual and signage graphics industries.

 


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